Water Damage Class


Anyone planning to dry flooded buildings should attend a Water Damage Class. The 1st, of several available, is the IICRC WRT. It introduces the new technician or owner to the Principles of Drying as well as upgrading knowledge for experienced people. Many who need CEC Credits sit-in on these classes.

There is no exact list to follow on every job but there are principles or basic rules that always need to be applied. The student will learn these as well as information that can keep them healthy. Some legal considerations will be discussed.


Some of What You Will Learn at My Water Damage Technician Class (WRT):

1. Filling out a Daily Humidity Record – required by most Insurance Companies

2. Extraction equipment available, when and how to use it.

3. Measuring Tools to properly monitor a flood job.

4. How these measuring tools work and how they should be used.

5. Dealing with valuables, such as jewelry.

6. Protection Equipment required and its use.

7. Dealing with various Customer personalities.

8. Working with adjusters.

9. How airflow and heat energy affects evaporation.

10. Free vs. bound water and how to handle each

11. How dehumidifiers work and how many to use.

12. Filtration systems and their use.

13. Dealing with various types of water in structures – category 1, category 2 and category 3.

14. What gets removed and what gets restored.

15. A little mold and sewage information – there are classes for these


Some Bottom Line Details:


a) Dealing with people on the jobsite – homeowners, commercial building owners, commercial tenants, adjusters, sub contractors and employees.

Which types of people want to talk and which don’t and how to deal with them!

b) Evaluating the situation, upon arrival – categories and classes of floods

c) Deciding who should or should not stay here due to age and health.

d) Establishing procedures suitable for this situation. EG In place drying of carpet and pad or total removal? Dry the trim and sheetrock or partially remove?

e) Determining the permeability of materials in the room and how they will influence my choice of drying procedures.

f) Deciding what can be saved and what can’t.

g) Justifying why you did, what you did and why you should get paid for doing it.

h) Dealing with demands, by insurance companies or the insured that would put your company in a liability situation, if you complied. How do we keep all parties happy and stay out of court? Do Liability Waivers work?

i) Getting the Work Order signed

j) Filling out a Daily Humidity Record so you can track what’s happening.

k) Determining if a wood floor can be saved, attempt to save it.

l) Figuring which of your dehumidifiers has the best output. I’m not talking AHAM ratings; I mean what they really do. 12 of the same model can have different outputs.

m) Getting paid.


At my WRT classes you will learn how HATT affects the outcome!


Dennis Klager










Copyright 2012 by Dennis Klager